Policies and Procedures

We aim to share all our organisational policies and procedures on this page so you can see the structure which underpins our holidays, ensuring that both holiday-makers and staff are not only having the time of their lives, but also being kept safe and secure.

constitution

Here is a copy of our SuperTroop Constitution. This is the governing document of the charity.

policy handbook

Here is our Policy Handbook from 2024. This includes all policies that govern the operation of our charity, and the delivery of our holidays.

Please note that we review policies on a regular basis. Please contact us directly for the latest version of any specific policy document.

We write best practice guidlines for all our volunteers. You can download copies here.

best practice for helpers
best practice for group leaders
general volunteer handbook
Please note some of these get printed as booklets so the pages might appear out of order at first glance!

best practice

guides

Here is our general privacy statement, in line with GDPR. This provides a basic outline of how we protect your data, as a user of this website. We have specific privacy statements outlining how we store and use data from holiday-makers and their families, and from volunteers.